Our Staff

Christine Raper

Patient Care Coordinator

Christine is from Dalton, GA. She graduated from Miller Motte College in Chattanooga, TN and Wilmington, NC with multiple degrees in the medical field. Christine began working in the hearing industry in November 2016 and has always enjoyed helping others and loves the heart this company has for helping people.

Christine is honored to be a part of a team that has the privilege to help people reconnect with life and loved ones again. Her goal is to help everyone feel welcome and to let them know “We are here for you!”.

Outside of saving hearing lives, Christine loves hobbies such as baking and coming up with new recipes. She enjoys spending time with her family and friends on the weekends.

Ken Parker, Au.D.

Audiologist

Ken grew up in Summerville, Georgia. He earned his undergraduate degree at Lipscomb University and completed his Master’s in Audiology at University of Georgia. Ken received his Doctorate of Audiology from Arizona School of Health Sciences.

Ken has been in the industry since 1979 and is a member of the American Academy of Audiology and various other national and regional audiology organizations.

Ken has been married to his wife Martha for 50 years. They have 2 grown children and 3 grandchildren. In his spare time, he enjoys traveling, reading, and is involved with church activities.

Cheryl Ward. BC-HIS

Board Certified Hearing Instrument Specialist

Cheryl is a licensed Board-Certified Hearing Instrument Specialist. Her scope of practice is performing audiometric testing to evaluate hearing levels, prescribing and fitting of hearing devices, as well as counselling patients on hearing conservation.

Cheryl is a member of International Hearing society, Hearing Society of Tennessee and serves as Secretary on the National Board Certification Executive Council. She was also the recipient of the National Emerging Professional Award presented by International Hearing Society 2018. Cheryl is very dedicated to helping her patients reconnect to life through better hearing. Her dedication and training to her profession allows her to give patients an advanced level of quality hearing healthcare.

Cheryl has been married to her husband Steve for 40 years. They have one son/daughter-in-law and one grandchild. Cheryl enjoys traveling, and spending time with her family.

Craig Smith, BC-HIS

Board-Certified Hearing Instrument Specialist

Craig is a highly skilled board-certified hearing instrument specialist that has been serving the Chattanooga area with hearing healthcare for many years. He is dedicated to his patients and has a passion for helping them to have optimum hearing and reconnect with friends and loved ones. Craig excels in keeping up to date on the latest hearing aid technology.

He grew up in the North Georgia area and is a graduate of Georgia Southern University. He now resides in the Chattanooga area with his wife Lindsey and two children.

Craig is a member of the International Hearing Society and Hearing Society of Tennessee. When Craig is not working, he enjoys spending time with his family and church activities.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Goldie Wright, on Google

Service was fast, friendly and all my questions were answered thoroughly. I would definitely go there for all my hearing needs.

Karen Piner-Givens, on Google

I needed a quick and easy repair to one ear piece. The lady at the front desk checked on the availability of the part, made the repair right away, and I was on my way. The staff is always friendly and helpful.

Steve McDonough, on Google

Very nice and helpful!

Melani McWhirter, on Google

Other than an unexpected wait, everything was great and done professionally. Tests and results were explained well and questions answered in detail. The staff were friendly and knowledgeable. I'm looking forward to working with them going forward.

Tracy Darling, on Google

This was the best place. Had an insurance issue and Craig took care of me beyond the call of duty. Highly recommended!!!!!!

Vickie Bookhardt, on Google
Susan Hall, on Google
Jason Blair, on Google

Technician very patient and explained everything in very understandable way.

Gayle Keown, on Google
Carolyn Hart, on Google

Routine check up. Everything was on time and pleasant

david link, on Google

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