Did you know that you can benefit future patients and your health professional simultaneously just by writing a short, honest review online?
Since an increasing number of people count on online reviews in selecting a healthcare practitioner, simply sharing your experiences can compel someone to finally attain the help they need. Additionally, you can help your hearing care professional to address any concerns that could improve the practice—in turn assuring a positive experience for potential patients.
Are you ready to make a difference? Listed below are four additional reasons you should review your hearing care professional on the web.
1. It’s simple to post a review online
Numerous hearing care providers have a website with a page focused on reviews, and this is the preferred place to begin. Quickly navigate to the website, find the review page, and submit a quick review right on the website—all in less time than it takes to make a cup of coffee.
2. You can help people to finally get the help they need
According to a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal suggestions.
This means 8 out of 10 individuals will consider your review as sincerely as a personal suggestion. If you had a pleasurable experience, providing a positive online review is by far the best way to get the message out, assisting other people to get the same high quality of care.
3. You can help provide a fair picture of the practice
Research indicates that people are dramatically more likely to submit reviews following a bad experience than after a positive one. This produces a negativity bias that can portray the practice in a bad light.
No one is perfect—and no healthcare practice is either. Regardless of whether the negative reviews are justified or not, they will get posted. And if the positive experiences go unpublished, this will create a distorted picture. If you feel the practice deserves a good reputation, you can help them out by publishing a positive review.
4. You can help your hearing care provider fix the patient experience
We believe in truthful, respectful reviews, without consideration to whether those reviews are positive or negative. But we also believe that making an attempt to remedy issues privately is the best place to start.
If you’ve had a negative experience, it’s always best to first contact the practice privately. In many cases, the issues can be reconciled whereby both parties are pleased. However, if the issues were not remedied to your satisfaction, you may feel that your negative experience must be shared.
If that’s the case, in the name of honesty, you may want to submit respectful recommendations that can help the provider improve the patient experience. This ultimately helps the practice and creates a more rewarding experience for potential patients.